Executive Development Programme in Streamlining Office Communication
-- ViewingNowThe Executive Development Programme in Streamlining Office Communication is a certificate course designed to enhance professional communication skills in the workplace. In an era of increasing remote work, effective communication has never been more critical.
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โข Effective Communication Strategies: Understanding the importance of clear and concise communication in the workplace, techniques for active listening, and methods for avoiding misunderstandings.
โข Email Etiquette and Best Practices: Proper formatting, tone, and language to use in professional emails, how to prioritize and manage email communication, and common email etiquette mistakes to avoid.
โข Cross-Cultural Communication: Strategies for communicating effectively with individuals from different cultural backgrounds, understanding cultural nuances, and avoiding cultural miscommunications.
โข Non-Verbal Communication: Understanding the impact of non-verbal cues on communication, how to interpret non-verbal signals, and best practices for maintaining professional body language.
โข Presentation Skills: Techniques for delivering effective presentations, including slide design, public speaking, and audience engagement.
โข Meeting Management: Best practices for conducting productive meetings, including agenda setting, time management, and follow-up.
โข Written Communication: Tips for writing clear and concise reports, memos, and other business documents, including grammar, style, and tone.
โข Conflict Resolution: Strategies for addressing and resolving conflicts in the workplace, including negotiation, mediation, and communication techniques.
Note: This list is not exhaustive, and other relevant units may be included in an Executive Development Programme in Streamlining Office Communication depending on the organization's specific needs.
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