Professional Certificate in Support Team Performance Analysis
-- ViewingNowThe Professional Certificate in Support Team Performance Analysis is a comprehensive course designed to enhance the skills of professionals in analyzing and improving support team performance. This certification is crucial in today's industry, where efficient customer support is a key driver for business success.
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โข Performance Metrics
โข Support Ticket Management
โข Customer Service Standards
โข Quality Assurance in Support Teams
โข Team Collaboration and Communication
โข Data Analysis for Support Teams
โข Time Management and Productivity
โข Customer Satisfaction Surveys and Analysis
โข Support Team Leadership and Management
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