Certificate in UK Grievance Handling Techniques
-- ViewingNowThe Certificate in UK Grievance Handling Techniques is a comprehensive course designed to equip learners with essential skills for career advancement in managing and resolving workplace grievances. This course is vital for HR professionals, line managers, team leaders, and business owners to ensure a positive and productive work environment.
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โข Understanding Grievance Handling Techniques in the UK
โข Legal Framework of Grievance Handling in the UK
โข Types of Grievances: Individual and Collective
โข Grievance Handling Process: Informal and Formal Stages
โข Investigation and Interview Techniques in Grievance Handling
โข Communication and Documentation Skills in Grievance Handling
โข Mediation and Resolution Strategies for Grievance Handling
โข Appeals Process and Outcomes in Grievance Handling
โข Best Practices for Effective Grievance Handling in the UK
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