Certificate in Confident Speech: Assertive Communication Training
-- ViewingNowThe Certificate in Confident Speech: Assertive Communication Training is a comprehensive course designed to empower learners with effective communication skills. This certification program emphasizes the importance of confident and assertive communication in both personal and professional settings.
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โข Understanding Assertive Communication: Definition and Importance
โข Identifying Communication Styles: Passive, Aggressive, and Assertive
โข Building Confidence for Assertive Speech: Body Language and Voice Control
โข Expressing Thoughts and Feelings Assertively: Using "I" Statements
โข Active Listening and Empathy in Assertive Communication
โข Handling Conflict and Difficult Conversations Assertively
โข Setting Boundaries and Saying No Assertively
โข Assertive Communication in the Workplace: Negotiations and Feedback
โข Overcoming Obstacles to Assertive Communication: Cultural Differences and Personal Barriers
โข Practicing Assertive Communication: Role-Plays and Real-Life Scenarios
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