Executive Development Programme in Relationship Building: Interpersonal Skills

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The Executive Development Programme in Relationship Building: Interpersonal Skills is a certificate course designed to enhance your ability to build and maintain professional relationships. This programme emphasizes the importance of effective communication, empathy, and active listening in creating strong connections in the workplace.

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In today's fast-paced business environment, interpersonal skills are highly sought after by employers, with 91% of hiring managers valuing soft skills as equally important as technical skills. This course equips learners with essential skills for career advancement, such as conflict resolution, negotiation, and team building. By completing this programme, you will gain the confidence and tools necessary to establish and maintain productive relationships with colleagues, clients, and stakeholders. By investing in this course, you demonstrate a commitment to personal and professional growth, making you a valuable asset to any organization.

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โ€ข Understanding Relationship Building: Foundations of Interpersonal Skills
โ€ข Active Listening: The Key to Effective Communication
โ€ข Emotional Intelligence: Recognizing and Managing Emotions
โ€ข Conflict Resolution: Navigating Challenges in Relationships
โ€ข Building Trust: Establishing Credibility and Dependability
โ€ข Networking: Cultivating and Maintaining Professional Relationships
โ€ข Providing Constructive Feedback: Enhancing Performance and Growth
โ€ข Cross-Cultural Communication: Navigating Diversity in the Workplace
โ€ข Influencing Skills: Persuasion and Negotiation Techniques
โ€ข Maintaining Positive Workplace Relationships: Strategies for Long-term Success

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In the dynamic world of executive development, building strong relationships is crucial for success. A key aspect of this is honing your interpersonal skills. Let's take a closer look at the most sought-after interpersonal skills in the UK job market, depicted in a 3D pie chart: 1. **Active Listening**: Comprising 25% of the demand, active listening is the ability to concentrate on what others are saying and comprehend their message without interrupting or imposing personal biases. 2. **Emotional Intelligence**: Accounting for 20% of the demand, emotional intelligence refers to a person's ability to recognize and manage their emotions and the emotions of others. 3. **Negotiation**: Covering 15% of the demand, negotiation is the process of discussing an issue to reach a common understanding or agreement with one or more parties. 4. **Conflict Resolution**: Making up 14% of the demand, conflict resolution is the ability to identify and address disagreements or differences in a constructive manner. 5. **Assertiveness**: Representing 13% of the demand, assertiveness is the ability to express one's thoughts, feelings, and beliefs in a direct, honest, and appropriate way. 6. **Empathy**: Also accounting for 13% of the demand, empathy is the ability to understand and share the feelings of others. By focusing on these in-demand interpersonal skills, you can enhance your professional development and make a lasting impact on your organization.

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EXECUTIVE DEVELOPMENT PROGRAMME IN RELATIONSHIP BUILDING: INTERPERSONAL SKILLS
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London College of Foreign Trade (LCFT)
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05 May 2025
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