Certificate in Crisis Communication Planning and Coordination
-- ViewingNowThe Certificate in Crisis Communication Planning and Coordination is a comprehensive course that equips learners with essential skills for effective crisis management. In an era of constant global connectivity and instant news dissemination, the importance of crisis communication cannot be overstated.
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Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
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• Crisis Communication Fundamentals: Understanding the importance of effective communication during a crisis, and the role of a crisis communication plan.<br>
• Risk Assessment and Monitoring: Identifying potential crises, evaluating their impact, and setting up monitoring systems.<br>
• Crisis Communication Plan Development: Creating comprehensive crisis communication plans, including key message development, internal communication, and media relations strategies.<br>
• Stakeholder Engagement: Managing relationships with various stakeholders, including employees, customers, regulators, and the media, during a crisis.<br>
• Digital Crisis Management: Leveraging social media and other digital tools for crisis communication, and managing online reputation.<br>
• Media Training: Preparing spokespersons for media interviews, press conferences, and other public appearances during a crisis.<br>
• Crisis Simulation Exercises: Conducting realistic crisis simulations to test the effectiveness of communication plans and identify areas for improvement.<br>
• Post-Crisis Evaluation and Learning: Evaluating the effectiveness of crisis communication efforts, and incorporating lessons learned into future plans.<br>
• Ethical Considerations in Crisis Communication: Understanding the ethical implications of crisis communication, and making decisions that align with organizational values and legal requirements.<br>
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