Global Certificate in Communication for Small Business Owners
-- ViewingNowThe Global Certificate in Communication for Small Business Owners is a comprehensive course designed to empower small business owners with essential communication skills. In today's competitive business environment, effective communication is crucial for success.
7,890+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
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โข Effective Communication Strategies: Understanding the importance of clear and concise communication in small business settings; exploring different communication styles and techniques. โข Business Writing Essentials: Mastering the art of writing professional emails, memos, reports, and other business documents; learning about tone, style, and structure. โข Presentation Skills for Small Business Owners: Developing the ability to deliver compelling presentations to clients, investors, and employees; learning about body language, visual aids, and storytelling. โข Cross-Cultural Communication: Understanding the nuances of communicating with people from different cultures and backgrounds; learning how to avoid misunderstandings and build trust. โข Customer Service Communication: Developing the skills to communicate effectively with customers, including handling complaints, providing excellent service, and building long-term relationships. โข Social Media and Digital Communication: Learning how to use social media and other digital tools to communicate with customers, promote products and services, and build brand awareness. โข Crisis Communication: Developing the ability to communicate effectively during a crisis or emergency, including developing a crisis communication plan, communicating with the media, and managing stakeholders. โข Negotiation and Conflict Resolution: Learning how to negotiate effectively with clients, suppliers, and employees; developing the skills to resolve conflicts and build long-term relationships. โข Interpersonal Communication: Understanding the importance of building strong relationships with employees, colleagues, and partners; learning how to communicate effectively in one-on-one and group settings. โข Public Speaking for Small Business Owners: Developing the ability to speak confidently and persuasively in public, including delivering speeches, leading meetings, and presenting at conferences.
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