Global Certificate in Professional Communication Skills: Workplace Etiquette
-- ViewingNowThe Global Certificate in Professional Communication Skills: Workplace Etiquette is a crucial course designed to enhance learners' professional behavior and communication abilities. In the modern workplace, effective communication and adherence to etiquette rules are essential for career advancement and success.
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โข Understanding Workplace Etiquette: This unit will cover the basics of workplace etiquette, including proper communication, dress codes, and behavior. โข Professional Communication Skills: This unit will focus on developing effective verbal and written communication skills, including email etiquette, active listening, and clear speech. โข Diversity and Inclusion: This unit will cover the importance of respecting diversity and fostering an inclusive work environment, including cultural competence and avoiding bias. โข Conflict Resolution: This unit will teach techniques for resolving conflicts in the workplace, including negotiation, mediation, and assertiveness. โข Business Meetings and Presentations: This unit will cover best practices for conducting and participating in business meetings and presentations, including scheduling, preparation, and delivery. โข Networking and Professional Relationships: This unit will teach strategies for building and maintaining professional relationships, including networking etiquette and effective communication. โข Time Management and Productivity: This unit will cover techniques for managing time and increasing productivity, including setting goals, prioritizing tasks, and avoiding distractions. โข Work-Life Balance: This unit will emphasize the importance of maintaining a healthy work-life balance, including setting boundaries, taking breaks, and managing stress. โข Ethics and Professionalism: This unit will cover ethical considerations in the workplace, including confidentiality, honesty, and integrity.
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