Executive Development Programme in Interpersonal Communication Skills: Relationship Building
-- ViewingNowThe Executive Development Programme in Interpersonal Communication Skills: Relationship Building certificate course is a powerful tool for enhancing professional development. This programme emphasizes the importance of effective interpersonal communication in building strong relationships, a critical aspect of career advancement.
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โข Understanding Interpersonal Communication: This unit will cover the basics of interpersonal communication, its importance, and how it affects relationship building.
โข Active Listening: This unit will focus on the significance of active listening in interpersonal communication and relationship building.
โข Non-Verbal Communication: This unit will delve into the role of non-verbal communication in building and maintaining relationships.
โข Empathy and Emotional Intelligence: This unit will explore the importance of empathy and emotional intelligence in effective interpersonal communication and relationship building.
โข Conflict Resolution: This unit will cover strategies for resolving conflicts in a way that strengthens relationships rather than damaging them.
โข Assertiveness and Self-Confidence: This unit will discuss how assertiveness and self-confidence can enhance interpersonal communication and relationship building.
โข Building Rapport: This unit will provide techniques for building rapport quickly and effectively.
โข Cultural Sensitivity: This unit will highlight the importance of cultural sensitivity in interpersonal communication and relationship building.
โข Giving and Receiving Feedback: This unit will cover best practices for giving and receiving feedback in a way that supports relationship building.
โข Maintaining Relationships: This unit will provide strategies for maintaining and nurturing relationships over time.
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