Professional Certificate in Effective Crisis Communication: Response Strategies
-- ViewingNowThe Professional Certificate in Effective Crisis Communication: Response Strategies is a comprehensive course that equips learners with critical skills for managing and resolving crises. In today's complex and unpredictable business environment, the ability to communicate effectively during a crisis is essential for career advancement and organizational success.
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โข Unit 1: Introduction to Crisis Communication
โข Unit 2: Understanding Crisis and Its Impact
โข Unit 3: Effective Communication Principles in Crisis Situations
โข Unit 4: Crisis Communication Planning and Strategy
โข Unit 5: Message Development and Delivery in Crisis
โข Unit 6: Media Relations during Crisis
โข Unit 7: Social Media Management in Crisis
โข Unit 8: Internal Communication and Employee Engagement in Crisis
โข Unit 9: Community Engagement and Public Relations in Crisis
โข Unit 10: Evaluating Crisis Communication Performance
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