Global Certificate in Reflective Communication Skills: Impactful Practices
-- ViewingNowThe Global Certificate in Reflective Communication Skills: Impactful Practices is a comprehensive course designed to enhance your communication abilities, a critical skill in today's professional world. This course emphasizes the importance of self-reflection in improving communication, fostering effective interpersonal relationships, and promoting career growth.
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โข Understanding Reflective Communication: This unit will cover the basics of reflective communication, its importance, and how it differs from other communication styles. โข Active Listening: This unit will focus on the significance of active listening in reflective communication and techniques to improve listening skills. โข Non-Verbal Communication: This unit will delve into the role of non-verbal communication in reflective practice, including body language, facial expressions, and tone of voice. โข Empathy and Emotional Intelligence: This unit will explore the connection between empathy, emotional intelligence, and reflective communication. โข Constructive Feedback: This unit will teach participants how to give and receive constructive feedback in a reflective manner. โข Conflict Resolution: This unit will cover how reflective communication can be used to resolve conflicts and maintain positive relationships. โข Cross-Cultural Communication: This unit will focus on the importance of cultural awareness in reflective communication and techniques for communicating effectively across cultures. โข Reflective Writing: This unit will cover the basics of reflective writing, including journaling and self-assessment, and how it can be used to improve communication skills. โข Ethics in Communication: This unit will explore ethical considerations in communication and how to navigate ethical dilemmas in reflective practice.
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