Executive Development Programme in Client Interaction Etiquette
-- ViewingNowThe Executive Development Programme in Client Interaction Etiquette is a certificate course designed to enhance professionals' interpersonal skills when dealing with clients. This programme emphasizes the importance of polite and effective communication, which is crucial in today's service-oriented business world.
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โข Understanding Client Interaction Etiquette: The Basics
โข Effective Communication Skills for Executive Client Interaction
โข Professionalism and Business Etiquette in Client Meetings
โข Building Rapport and Trust with Clients
โข Active Listening and Empathy in Client Interaction
โข Cross-Cultural Client Interaction Etiquette
โข Handling Difficult Client Situations with Grace and Tact
โข Follow-Up and After-Sales Service Etiquette
โข Using Technology and Virtual Communication Tools in Client Interaction
โข Measuring Success in Client Interaction: Feedback, Evaluation, and Improvement
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