Executive Development Programme in UX for Smart Airports

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The Executive Development Programme in UX for Smart Airports certificate course is a comprehensive program designed to meet the growing industry demand for user experience (UX) professionals in the aviation sector. This course emphasizes the importance of UX design in creating smart airports that prioritize passenger experience and operational efficiency.

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Through this program, learners will gain essential skills in UX research, design thinking, prototyping, and usability testing, equipping them to lead successful UX projects in the aviation industry. The course covers industry-specific topics such as self-service technologies, biometric authentication, and digital wayfinding, ensuring that learners are well-prepared to tackle the unique challenges of UX design in smart airports. By completing this course, learners will not only enhance their UX skills but also demonstrate their commitment to staying at the forefront of industry trends and best practices. This certificate course is an excellent opportunity for professionals looking to advance their careers in UX design, product management, or aviation operations.

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โ€ข User Research for Smart Airports: Understanding user needs, behaviors, and pain points in the airport context. Techniques for gathering user data, such as interviews, surveys, and observation.
โ€ข Design Thinking for UX in Smart Airports: A human-centered approach to innovation and problem-solving. The five stages of the design thinking process: empathize, define, ideate, prototype, and test.
โ€ข Interaction Design for Smart Airports: Designing user interfaces that are intuitive, efficient, and effective. Considering the unique challenges of the airport environment, such as time constraints, security requirements, and physical constraints.
โ€ข Usability Testing for Smart Airports: Evaluating the usability of airport systems and interfaces. Techniques for conducting usability tests, including think-aloud protocols and heuristic evaluations.
โ€ข Information Architecture for Smart Airports: Organizing and structuring information in a way that is easy to find and understand. Creating navigation systems and site maps that are intuitive and efficient.
โ€ข Accessibility in Smart Airports: Ensuring that airport systems and interfaces are accessible to all users, including those with disabilities. Understanding the Web Content Accessibility Guidelines (WCAG) and how to apply them in the airport context.
โ€ข Mobile UX for Smart Airports: Designing user experiences for mobile devices in the airport context. Considering the unique challenges of mobile devices, such as small screens, limited input methods, and intermittent connectivity.
โ€ข Emerging Trends in UX for Smart Airports: Staying up-to-date with the latest trends and technologies in UX for smart airports. Exploring topics such as biometrics, augmented reality, and artificial intelligence.

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EXECUTIVE DEVELOPMENT PROGRAMME IN UX FOR SMART AIRPORTS
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ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London College of Foreign Trade (LCFT)
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05 May 2025
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