Executive Development Programme in Dynamic Upselling Techniques

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The Executive Development Programme in Dynamic Upselling Techniques is a certificate course designed to enhance professional skills in upselling. This program emphasizes the importance of upselling in various industries, highlighting its significance in boosting business revenue and customer satisfaction.

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In today's competitive market, upselling is a vital skill for career advancement. This course equips learners with essential techniques to identify sales opportunities, understand customer needs, and offer tailored upselling strategies. It also covers crucial aspects such as handling objections, closing deals, and maintaining customer relationships. By the end of this course, learners will have gained a comprehensive understanding of dynamic upselling techniques, making them more competitive and valuable in the job market. This program is ideal for sales professionals, customer service representatives, account managers, and anyone looking to enhance their sales skills and advance their career.

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โ€ข Understanding Upselling: Foundational Concepts
โ€ข The Art of Upselling: Building Rapport and Trust
โ€ข Identifying Upselling Opportunities: Needs Assessment and Solution Proposing
โ€ข Dynamic Upselling Techniques: Adapting to Customer Preferences and Behavior
โ€ข Overcoming Objections: Effective Communication and Negotiation Skills
โ€ข Metrics and Measurement: Tracking Upselling Success and Performance
โ€ข Leveraging Data and Analytics in Upselling: Enhancing Customer Experience and Driving Revenue Growth
โ€ข Ethical Considerations in Upselling: Balancing Business Goals and Customer Needs
โ€ข Best Practices for Upselling in Different Industries: Tailoring Approaches for Maximum Impact

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EXECUTIVE DEVELOPMENT PROGRAMME IN DYNAMIC UPSELLING TECHNIQUES
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ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London College of Foreign Trade (LCFT)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
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