Global Certificate in Animated Customer Journey Mapping
-- ViewingNowThe Global Certificate in Animated Customer Journey Mapping is a comprehensive course designed to equip learners with the essential skills to create engaging and informative customer journey maps. This certification program emphasizes the importance of understanding customer needs, behaviors, and pain points, and how to effectively visualize and communicate these insights through animation.
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โข Customer Journey Mapping Fundamentals
โข Understanding Customer Personas
โข Touchpoints and Channels in Customer Journey
โข The Role of Emotion in Customer Experience
โข Mapping the Animated Customer Journey
โข Quantifying Customer Experience
โข Designing for Seamless Customer Journey
โข Utilizing Technology in Animated Customer Journey Mapping
โข Continuous Improvement in Customer Journey Mapping
โข Global Best Practices in Animated Customer Journey Mapping
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