Global Certificate in Upselling for Increased Revenue
-- ViewingNowThe Global Certificate in Upselling for Increased Revenue course is a must for professionals seeking to enhance their sales skills and drive business growth. This course emphasizes the importance of upselling, a strategic sales technique that encourages customers to purchase additional or higher-end products or services, thereby increasing revenue.
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โข Upselling Fundamentals: Understanding the Basics
โข Identifying Upselling Opportunities: Recognizing Customer Needs
โข Product Knowledge: Key to Successful Upselling
โข Effective Communication: Building Rapport with Customers
โข Overcoming Objections: Handling Customer Concerns
โข Measuring Upselling Success: Tracking and Analyzing Metrics
โข Upselling Strategies: Best Practices and Techniques
โข Ethical Upselling: Maintaining Customer Trust
โข Customer Retention: Building Long-Term Relationships
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