Executive Development Programme in Service Redesign Leadership Skills

Name: Executive Development Programme in Service Redesign Leadership Skills
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The Executive Development Programme in Service Redesign Leadership Skills certificate course is a comprehensive training program designed to equip professionals with essential skills for career advancement in service redesign leadership. This course emphasizes the importance of service redesign leadership in today's rapidly changing business environment, where organizations must continuously adapt to meet the evolving needs of their customers.

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AboutThisCourse

With a strong focus on industry demand, this course provides learners with practical knowledge and tools to drive service innovation, improve customer experience, and increase operational efficiency. By completing this program, learners will develop a deep understanding of service design thinking, user-centered design, and change management, enabling them to lead successful service redesign initiatives in their organizations. In addition, this course equips learners with essential leadership skills, such as communication, collaboration, and strategic thinking, that are critical for success in today's complex and dynamic business landscape. By developing these skills, learners will be well-positioned to advance their careers, take on leadership roles, and make a significant impact in their organizations.

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CourseDetails

• Service Redesign Fundamentals
• Understanding Customer Journey Mapping
• Design Thinking for Service Innovation
• Lean Methods in Service Redesign
• Agile Leadership for Service Transformation
• Stakeholder Management and Communication
• Implementing Change and Measuring Success
• Building and Leading High-Performing Service Teams
• Ethical Considerations in Service Design

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN SERVICE REDESIGN LEADERSHIP SKILLS

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London College of Foreign Trade (LCFT)

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05 May 2025

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