Executive Development Programme in Client Interaction Etiquette

Name: Executive Development Programme in Client Interaction Etiquette
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The Executive Development Programme in Client Interaction Etiquette is a certificate course designed to enhance professionals' interpersonal skills when dealing with clients. This programme emphasizes the importance of polite and effective communication, which is crucial in today's service-oriented business world.

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AboutThisCourse

With increasing industry demand for client-centric approaches, this course equips learners with essential skills to build strong client relationships, manage client expectations, and ensure customer satisfaction. By mastering the art of client interaction etiquette, professionals can significantly improve their career prospects and contribute more effectively to their organization's success. By the end of this programme, participants will have gained a comprehensive understanding of best practices in client interaction, enabling them to excel in their roles and take on greater responsibilities in their careers.

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CourseDetails

• Understanding Client Interaction Etiquette: The Basics
• Effective Communication Skills for Executive Client Interaction
• Professionalism and Business Etiquette in Client Meetings
• Building Rapport and Trust with Clients
• Active Listening and Empathy in Client Interaction
• Cross-Cultural Client Interaction Etiquette
• Handling Difficult Client Situations with Grace and Tact
• Follow-Up and After-Sales Service Etiquette
• Using Technology and Virtual Communication Tools in Client Interaction
• Measuring Success in Client Interaction: Feedback, Evaluation, and Improvement

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Google Charts 3D Pie Chart - Executive Development Programme in Client Interaction Etiquette

The Executive Development Programme in Client Interaction Etiquette focuses on enhancing professionals' abilities to interact effectively with clients, a crucial skill in today's job market. This programme is designed for various roles such as Sales Manager, Business Development Executive, Account Manager, Client Relations Manager, and Customer Service Manager. According to the UK job market trends, the demand for these roles remains strong, and the salary ranges are competitive. A Sales Manager can expect a salary between £30,000 and £70,000, while a Business Development Executive may earn between £20,000 and £50,000. Account Managers often have a salary range between £25,000 and £60,000, with Client Relations Managers earning between £28,000 and £65,000. Customer Service Managers typically earn between £20,000 and £45,000. The 3D pie chart provided above offers a visual representation of these roles and their respective percentages in the job market. Adapting to various screen sizes, this interactive chart displays the importance and relevance of each role in the client interaction domain. By participating in this Executive Development Programme, professionals can improve their client interaction skills, making them more appealing to potential employers in the UK.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
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BasicComputerSkills
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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN CLIENT INTERACTION ETIQUETTE

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London College of Foreign Trade (LCFT)

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05 May 2025

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