Executive Development Programme in Customer Insight Generation Techniques

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The Executive Development Programme in Customer Insight Generation Techniques is a certificate course designed to empower professionals with the skills to understand and cater to customer needs. This programme fulfills the growing industry demand for experts who can leverage data to generate actionable customer insights.

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AboutThisCourse

Learners will gain hands-on experience with cutting-edge customer insight tools and methodologies, enabling them to make informed, customer-centric business decisions. By mastering the art of customer insight generation, professionals can drive innovation, enhance customer satisfaction, and create sustainable growth for their organizations. This course is ideal for marketing, sales, and customer service professionals seeking to advance their careers by developing a deep understanding of customer behavior and preferences. Upon completion, learners will be equipped with the essential skills necessary to thrive in today's data-driven business landscape.

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CourseDetails

• Customer Insight Generation Techniques: An Overview
• Primary Research Methods for Customer Insights
• Secondary Research Methods for Customer Insights
• Data Analysis Techniques for Customer Insights
• Segmentation and Cluster Analysis for Customer Insights
• Customer Insight Tools and Software
• Creating Customer Personas for Improved Insights
• Utilizing Surveys and Focus Groups for Customer Insights
• Social Media Listening and Customer Insights
• Implementing Customer Insights for Business Improvement

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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EXECUTIVE DEVELOPMENT PROGRAMME IN CUSTOMER INSIGHT GENERATION TECHNIQUES
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London College of Foreign Trade (LCFT)
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05 May 2025
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