Executive Development Programme in Service Redesign Leadership
-- ViewingNowThe Executive Development Programme in Service Redesign Leadership is a certificate course that holds immense importance in today's business landscape. With the increasing focus on customer experience and service innovation, there's a growing demand for leaders who can effectively redesign services to meet evolving customer needs.
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โข Service Redesign Leadership Strategies
โข Understanding Customer Experience (CX) & User Experience (UX)
โข Design Thinking for Service Redesign
โข Lean Methods & Six Sigma in Service Improvement
โข Change Management & Stakeholder Engagement
โข Digital Transformation & Omnichannel Service Design
โข Performance Metrics for Service Redesign
โข Innovation Management in Service Redesign
โข Service Blueprinting & Journey Mapping
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
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- TwoThreeHoursPerWeek
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