Executive Development Programme in Customer Insights: Impactful Strategies
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CourseDetails
• Understanding Customer Insights
• Customer Segmentation and Profiling
• Data Collection Methods for Customer Insights
• Data Analysis Techniques for Customer Insights
• Customer Journey Mapping
• Impactful Strategies for Customer Engagement
• Personalization Strategies in Customer Experience
• Metrics and KPIs for Customer Insights
• Leveraging Technology for Customer Insights
• Case Studies in Customer Insights
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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- TwoThreeHoursPerWeek
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