Global Certificate in CRM for Telecommunications Sector
-- ViewingNowThe Global Certificate in CRM for Telecommunications Sector is a comprehensive course designed to equip learners with essential skills for career advancement in the rapidly evolving telecommunications industry. This course emphasizes the importance of Customer Relationship Management (CRM) as a critical strategy for businesses striving to enhance customer satisfaction, increase profitability, and improve operational efficiency.
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โข CRM Fundamentals
โข Telecommunications Industry Overview
โข Customer Relationship Management in Telecom
โข CRM Strategy and Planning for Telecom
โข Telecom Customer Segmentation and Profiling
โข CRM Software and Tools for Telecom
โข CRM Data Management and Analytics in Telecom
โข CRM Sales and Marketing Integration in Telecom
โข CRM Customer Service and Support in Telecom
โข CRM Security and Compliance in Telecom
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EntryRequirements
- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
- ComplementaryFormalQualifications
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
- OpenEnrollmentStartAnytime
- TwoThreeHoursPerWeek
- RegularCertificateDelivery
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