Executive Development Programme in Customer Relationship Management: Loyalty Programs

Name: Executive Development Programme in Customer Relationship Management: Loyalty Programs
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The Executive Development Programme in Customer Relationship Management: Loyalty Programs is a certificate course designed to empower professionals with the necessary skills to excel in customer-centric roles. This program focuses on loyalty programs, a critical aspect of customer relationship management that drives business growth and profitability.

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AboutThisCourse

In today's competitive business landscape, understanding customer behavior and preferences is essential for success. This course is in high demand as organizations recognize the value of customer loyalty and retention. By enrolling in this program, learners gain essential skills in loyalty program design, implementation, and management. Upon completion, learners will have a solid understanding of customer loyalty strategies, segmentation, data analysis, and program measurement. These skills are highly transferable and valuable for careers in marketing, customer service, sales, and management. By investing in this course, learners demonstrate their commitment to professional development and position themselves for career advancement in a rapidly evolving industry.

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CourseDetails

• Understanding Customer Relationship Management (CRM)
• Importance of Customer Loyalty Programs
• Designing Effective Loyalty Programs
• CRM Software for Loyalty Program Management
• Customer Segmentation and Personalization
• Analyzing Customer Data for Loyalty Programs
• Strategies for Customer Retention and Engagement
• Multi-Channel Loyalty Programs
• Measuring Success: Loyalty Program Metrics
• Case Studies: Successful Loyalty Programs

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN CUSTOMER RELATIONSHIP MANAGEMENT: LOYALTY PROGRAMS

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London College of Foreign Trade (LCFT)

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05 May 2025

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