Certificate in Customer Relationship Management: Growth Engagement

Name: Certificate in Customer Relationship Management: Growth Engagement
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The Certificate in Customer Relationship Management: Growth Engagement is a comprehensive course designed to empower learners with essential skills for career advancement in CRM. This program focuses on growth engagement strategies, teaching professionals how to build and maintain strong relationships with customers, leading to business growth and profitability.

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AboutThisCourse

In today's customer-centric world, organizations increasingly demand professionals who can effectively manage customer relationships. This course equips learners with the necessary skills to meet this demand, including utilizing CRM systems, analyzing customer data, and implementing customer engagement strategies. By completing this course, learners will be able to demonstrate their expertise in CRM, making them highly valuable in the job market. This certificate course is essential for anyone looking to advance their career in customer relationship management, marketing, sales, or business development. By gaining a deep understanding of CRM best practices, learners will be well-positioned to succeed in these fields and drive growth for their organizations.

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CourseDetails

• Understanding CRM
• Importance of Customer Engagement
• Customer Segmentation Strategies
• Personalized Marketing Techniques
• Customer Lifecycle Management
• Multi-channel Customer Engagement
• Measuring Customer Satisfaction and Loyalty
• Utilizing Data Analysis in CRM
• Implementing CRM Growth Engagement Strategies

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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CERTIFICATE IN CUSTOMER RELATIONSHIP MANAGEMENT: GROWTH ENGAGEMENT

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London College of Foreign Trade (LCFT)

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05 May 2025

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