Professional Certificate in Remote Desktop Assistance

Name: Professional Certificate in Remote Desktop Assistance
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The Professional Certificate in Remote Desktop Assistance is a comprehensive course designed to equip learners with critical skills for providing remote technical support. This certification program emphasizes the importance of troubleshooting, problem-solving, and communication skills in a remote work environment.

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AboutThisCourse

Learners will gain hands-on experience with various remote desktop tools and technologies, enabling them to assist clients and colleagues effectively. With the increasing demand for remote work due to the COVID-19 pandemic and the growing trend of outsourcing technical support, the need for skilled remote desktop assistants has never been higher. This course prepares learners for various careers in technical support, helpdesk, and remote IT administration. By completing this program, learners will demonstrate their expertise in remote desktop assistance and enhance their career prospects in a rapidly evolving industry.

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CourseDetails

• Introduction to Remote Desktop Assistance
• Understanding Remote Desktop Protocol (RDP)
• Setting up Remote Desktop Connection
• Security Best Practices for Remote Desktop Assistance
• Troubleshooting Common Remote Desktop Connection Issues
• Remote Desktop Tools and Software
• Multi-factor Authentication in Remote Desktop Assistance
• Remote Desktop Assistance in Help Desk Scenarios
• Best Practices for Providing Remote Desktop Support

CareerPath

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

NoPriorQualifications

CourseStatus

CourseProvidesPractical

NotAccreditedRecognized
NotRegulatedAuthorized
ComplementaryFormalQualifications

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FastTrack GBP £140

CompleteInOneMonth

AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

CompleteInTwoMonths

FlexibleLearningPace

TwoThreeHoursPerWeek
RegularCertificateDelivery
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FullCourseAccess
DigitalCertificate
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EarnCareerCertificate

PROFESSIONAL CERTIFICATE IN REMOTE DESKTOP ASSISTANCE

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LearnerName

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London College of Foreign Trade (LCFT)

AwardedOn

05 May 2025

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