Global Certificate in Outsourced Support Services

Name: Global Certificate in Outsourced Support Services
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The Global Certificate in Outsourced Support Services is a comprehensive course designed to meet the growing industry demand for professionals with expertise in outsourced support services. This certificate program emphasizes the importance of understanding global outsourcing trends, service delivery models, and best practices to drive business growth and success.

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AboutThisCourse

Learners will gain essential skills in vendor management, service level agreements, contract negotiation, and risk management. The course also covers the latest technologies and tools used in outsourced support services, including automation, AI, and data analytics. With a focus on hands-on learning and real-world applications, this course equips learners with the necessary skills to excel in their careers and contribute to their organizations' success. The course is highly relevant to professionals in various industries, including IT, finance, healthcare, and customer service. By completing this certificate program, learners will demonstrate their expertise in outsourced support services, increasing their credibility and competitiveness in the job market. The Global Certificate in Outsourced Support Services is a valuable investment in one's career and professional development.

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CourseDetails

• Global Overview of Outsourced Support Services
• Service Level Agreements (SLAs) in Outsourced Support
• Vendor Management for Outsourced Support Services
• Quality Assurance in Outsourced Support
• Data Security and Privacy in Global Outsourced Support
• Global Regulations and Compliance in Outsourced Support
• Performance Metrics and Analytics in Outsourced Support
• Change Management in Outsourced Support Services
• Crisis Management and Business Continuity in Global Outsourced Support

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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NotAccreditedRecognized
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ComplementaryFormalQualifications

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FastTrack GBP £140

CompleteInOneMonth

AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
RegularCertificateDelivery
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FullCourseAccess
DigitalCertificate
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GLOBAL CERTIFICATE IN OUTSOURCED SUPPORT SERVICES

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London College of Foreign Trade (LCFT)

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05 May 2025

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