Global Certificate in IT Support Skills

Name: Global Certificate in IT Support Skills
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The Global Certificate in IT Support Skills is a comprehensive course designed to equip learners with essential IT support skills in high demand across industries. This certification program focuses on teaching practical skills necessary for entry-level and advanced IT support roles.

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AboutThisCourse

Learners will gain expertise in areas such as network configuration, security fundamentals, troubleshooting, and customer service. The course is ideal for those seeking to advance their careers in IT support or looking to transition into the field. By earning this certification, learners will demonstrate their proficiency in IT support, making them more attractive to potential employers and increasing their earning potential. Enroll today to take the first step towards a rewarding career in IT support!

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CourseDetails

• Fundamentals of IT Support
• Hardware Troubleshooting and Maintenance
• Operating Systems and Network Basics
• Software Installation and Troubleshooting
• Cybersecurity Essentials
• IT Support Ticketing Systems and Workflow
• Cloud Computing and Virtualization
• Mobile Device Support and Management
• IT Project Management and Coordination
• Customer Service and Communication Skills for IT Support

CareerPath

The Global Certificate in IT Support Skills program equips learners with a wide range of competencies, making them highly sought-after professionals in today's job market. The 3D pie chart above illustrates the distribution of roles held by IT support specialists, highlighting the versatility and demand for these skills in various sectors. Here's a brief overview of these roles and their corresponding responsibilities: 1. **Network Administrator**: These professionals manage an organization's networking infrastructure, ensuring smooth communication and data transfer between different systems, devices, and users. 2. **System Administrator**: System administrators maintain and update an organization's servers, software, and system security to ensure optimal performance and data protection. 3. **IT Support Specialist**: IT support specialists provide technical assistance, troubleshoot issues, and maintain computer systems, networks, and software for end-users. 4. **Security Administrator**: Security administrators implement, manage, and monitor security measures to protect an organization's computer systems, networks, and data from unauthorized access and cyber threats. 5. **Database Administrator**: These professionals manage and maintain an organization's databases, ensuring data integrity, security, and availability for users and applications that rely on it. 6. **Helpdesk Technician**: Helpdesk technicians assist end-users with technical issues, answering queries, and providing solutions over the phone, email, or chat platforms. These roles represent the ever-evolving landscape of IT support skills, showcasing the diverse opportunities available for professionals seeking to grow and excel in this field.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

NoPriorQualifications

CourseStatus

CourseProvidesPractical

NotAccreditedRecognized
NotRegulatedAuthorized
ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

CompleteInTwoMonths

FlexibleLearningPace

TwoThreeHoursPerWeek
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FullCourseAccess
DigitalCertificate
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GLOBAL CERTIFICATE IN IT SUPPORT SKILLS

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London College of Foreign Trade (LCFT)

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05 May 2025

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