Executive Development Programme in Tech Support Remote Assistance

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The Executive Development Programme in Tech Support Remote Assistance is a certificate course designed to empower professionals with the latest tools and techniques for providing excellent tech support remotely. With the growing reliance on technology and remote work, there's an increasing demand for tech support professionals who can assist clients and colleagues from anywhere in the world.

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AboutThisCourse

This course is essential for those looking to advance their careers in tech support, as it covers a range of topics including remote communication, troubleshooting techniques, customer service best practices, and the use of remote assistance tools. By completing this programme, learners will gain the skills and knowledge necessary to provide effective and efficient tech support in a remote setting, making them valuable assets to any organisation. In addition to practical skills, this course also covers important industry trends and best practices, providing learners with a well-rounded understanding of the tech support landscape. With a focus on hands-on learning and real-world application, this course is an excellent way for professionals to expand their skillset and advance their careers in tech support.

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CourseDetails

โ€ข Remote Access Technologies
โ€ข Tech Support Troubleshooting Skills
โ€ข Customer Service and Communication for Tech Support
โ€ข Security and Privacy in Remote Assistance
โ€ข Remote Collaboration Tools and Techniques
โ€ข Performance Monitoring and Optimization in Remote Support
โ€ข Remote Infrastructure Management
โ€ข Tech Support Automation and Scripting
โ€ข Remote Support Best Practices and Standards

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Executive Development Programme in Tech Support Remote Assistance

EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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EXECUTIVE DEVELOPMENT PROGRAMME IN TECH SUPPORT REMOTE ASSISTANCE
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London College of Foreign Trade (LCFT)
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05 May 2025
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