Executive Development Programme in Tech Support Team Leadership

Name: Executive Development Programme in Tech Support Team Leadership
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The Executive Development Programme in Tech Support Team Leadership certificate course is a crucial investment for professionals aiming to advance their careers in the tech industry. This program focuses on developing leadership skills specific to technical support teams, an area of great demand in today's digital world.

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AboutThisCourse

Learners will gain essential skills such as strategic thinking, problem-solving, and team management, which are vital for managing and leading technical support teams effectively. The course also covers the latest technologies and trends in tech support, ensuring that learners are up-to-date with industry developments. Upon completion, learners will be equipped with the necessary skills to drive team performance, manage stakeholders, and make informed decisions in a tech support leadership role. This program is an excellent opportunity for professionals seeking to distinguish themselves in the competitive tech industry and advance their careers to the next level.

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CourseDetails

• Tech Support Team Leadership Foundations
• Team Building and Management for Tech Support
• Communication and Collaboration Skills in Tech Support
• Problem Solving and Critical Thinking for Tech Support Team Leads
• Performance Management and Evaluation in Tech Support
• Project Management for Tech Support Team Leads
• Customer Service Excellence in Tech Support
• Strategic Planning and Decision Making for Tech Support Team Leads
• Change Management and Innovation in Tech Support
• Legal and Ethical Considerations in Tech Support Leadership

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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DigitalCertificate
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EXECUTIVE DEVELOPMENT PROGRAMME IN TECH SUPPORT TEAM LEADERSHIP

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London College of Foreign Trade (LCFT)

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05 May 2025

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