Professional Certificate in Supportive Tech Troubleshooting

Name: Professional Certificate in Supportive Tech Troubleshooting
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The Professional Certificate in Supportive Tech Troubleshooting is a vital course designed to equip learners with the essential skills necessary to excel in the ever-evolving tech industry. This certificate course focuses on teaching practical and effective troubleshooting techniques, empowering learners to identify and resolve technical issues efficiently.

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AboutThisCourse

With the increasing reliance on technology in every industry, the demand for skilled tech troubleshooters has never been higher. This course provides learners with the opportunity to develop their problem-solving abilities, communication skills, and technical knowledge, making them highly valuable assets to any organization. Upon completion of this course, learners will be prepared to enter or advance in a variety of tech-related careers, such as technical support specialists, help desk analysts, and IT consultants. By mastering the art of supportive tech troubleshooting, learners will be well on their way to a successful and rewarding career in the tech industry.

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CourseDetails

• Fundamentals of Supportive Tech Troubleshooting
• Identifying Common Hardware Issues
• Software Troubleshooting Techniques
• Network Connectivity Diagnostics
• Operating System (OS) Specific Troubleshooting
• Data Backup and Recovery Solutions
• User Account Management and Access Control
• Security Best Practices in Tech Troubleshooting
• Communication and Collaboration Skills for Tech Support
• Continuous Learning and Staying Updated in Tech Support

CareerPath

The **Professional Certificate in Supportive Tech Troubleshooting** is designed to equip learners with the essential skills to succeed in tech support roles. The industry demands skilled professionals who can quickly and efficiently diagnose and solve technical issues. This certificate program offers four distinct roles in the tech support landscape. 1. **Level 1 Support**: These professionals handle basic technical issues, with 20% of the job market demand. The average salary ranges from £20,000 to £25,000 per year. 2. **Level 2 Support**: Level 2 support specialists tackle more complex technical issues, accounting for 40% of the job market demand. Their average salary ranges from £25,000 to £35,000 per year. 3. **Network Technician**: Network technicians manage and maintain network infrastructure, making up 25% of the job market demand. Their average salary ranges from £30,000 to £40,000 per year. 4. **System Administrator**: System administrators oversee the operation and maintenance of computer systems, comprising 15% of the job market demand. Their average salary ranges from £35,000 to £50,000 per year. In this ever-evolving tech landscape, the **Supportive Tech Troubleshooting** certificate program offers a competitive edge by addressing the growing skills gap in the UK.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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PROFESSIONAL CERTIFICATE IN SUPPORTIVE TECH TROUBLESHOOTING

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London College of Foreign Trade (LCFT)

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05 May 2025

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