Masterclass Certificate in Leading with Emotional Intelligence at Work
-- ViewingNowThe Masterclass Certificate in Leading with Emotional Intelligence at Work is a comprehensive course designed to help learners develop and enhance their emotional intelligence skills. This course is vital in today's workplace, where emotional intelligence is increasingly recognized as a critical factor in leadership success.
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โข Understanding Emotional Intelligence (EI) – definitions, history, and relevance in leadership
โข Assessing Emotional Intelligence – self-assessment, 360-degree feedback, and validated tools
โข Developing Emotional Self-Awareness – recognizing and understanding emotions and their impact on behavior
โข Managing Emotions – strategies for staying calm, optimistic, and resilient under pressure
โข Empathy in the Workplace – recognizing and responding to emotions in others
โข Building Strong Relationships – active listening, compassionate communication, and conflict resolution
โข Leading with Emotional Intelligence – using EI to inspire, motivate, and engage teams
โข Emotional Intelligence and Diversity, Equity, and Inclusion (DEI) – leveraging EI to build an inclusive culture
โข Implementing Emotional Intelligence Initiatives – creating action plans, measuring progress, and ensuring sustainability
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EntryRequirements
- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
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- TwoThreeHoursPerWeek
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