Professional Certificate in EQ Sales Customer Engagement

Name: Professional Certificate in EQ Sales Customer Engagement
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The Professional Certificate in EQ Sales Customer Engagement is a comprehensive course designed to enhance learners' emotional intelligence (EQ) and sales skills. This certification is critical in today's industry, where customer engagement is key to business success.

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AboutThisCourse

The course equips learners with essential skills such as effective communication, empathy, self-awareness, and stress management, which are vital in building and maintaining customer relationships. It also provides practical knowledge on sales strategies, customer retention, and data-driven decision-making. By the end of this course, learners will be able to demonstrate improved EQ, leading to better customer interactions and increased sales. This certificate course is an excellent opportunity for professionals looking to advance their careers in sales, customer service, or marketing. In summary, this Professional Certificate in EQ Sales Customer Engagement course is a powerful tool for learners seeking to enhance their EQ, sales skills, and overall career growth.

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CourseDetails

• Understanding EQ and Its Importance in Sales
• Building Rapport with Customers through EQ
• Effective Communication and EQ in Sales
• Emotional Intelligence for Handling Objections and Closing Deals
• EQ Strategies for Customer Engagement and Retention
• Developing Empathy and Active Listening Skills
• Recognizing and Managing Emotions in the Sales Process
• Using EQ to Create Positive Customer Experiences
• EQ Techniques for Building Long-Term Customer Relationships

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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NotAccreditedRecognized
NotRegulatedAuthorized
ComplementaryFormalQualifications

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FastTrack GBP £140

CompleteInOneMonth

AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
RegularCertificateDelivery
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FullCourseAccess
DigitalCertificate
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PROFESSIONAL CERTIFICATE IN EQ SALES CUSTOMER ENGAGEMENT

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London College of Foreign Trade (LCFT)

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05 May 2025

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