Advanced Certificate in Emotional Intelligence Training: Conflict Resolution

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The Advanced Certificate in Emotional Intelligence Training: Conflict Resolution is a comprehensive course designed to equip learners with essential skills for managing and resolving conflicts in the workplace. This course emphasizes the importance of emotional intelligence (EI) in understanding and responding to challenging situations, thereby fostering positive relationships and a harmonious work environment.

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AboutThisCourse

In today's competitive industry, mastering conflict resolution techniques and developing EI skills are crucial for career advancement. According to a recent report, 70% of employees experience some form of conflict, highlighting the critical need for professionals who can effectively manage and resolve disputes. This course provides learners with practical tools and techniques to enhance their EI competencies, communication skills, and problem-solving abilities, making them invaluable assets in any organization. Upon completion of this course, learners will be able to identify the stages of conflict, understand the impact of EI in conflict resolution, apply effective communication strategies, and develop a comprehensive conflict resolution plan. By enrolling in this course, learners will not only enhance their EI skills but also increase their employability and career growth opportunities in various industries.

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โ€ข Understanding Emotional Intelligence and Its Role in Conflict Resolution
โ€ข Developing Emotional Self-Awareness for Effective Conflict Management
โ€ข Building Strong Emotional Relationships in the Workplace
โ€ข Effective Communication Strategies for Conflict Resolution
โ€ข Managing and Resolving Emotional Triggers in Conflict Situations
โ€ข Utilizing Empathy and Active Listening in Conflict Resolution
โ€ข Conflict Resolution Strategies: Collaborative Problem-Solving and Negotiation
โ€ข Creating a Culture of Emotional Intelligence for Proactive Conflict Management
โ€ข Conflict Resolution in Diverse and Multicultural Environments
โ€ข Advanced Techniques in Emotionally Intelligent Conflict Resolution

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  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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ADVANCED CERTIFICATE IN EMOTIONAL INTELLIGENCE TRAINING: CONFLICT RESOLUTION
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London College of Foreign Trade (LCFT)
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05 May 2025
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