Executive Development Programme in Empathy Strategies: Building Connections

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The Executive Development Programme in Empathy Strategies: Building Connections is a certificate course designed to teach professionals the essential skills of empathy, emotional intelligence, and effective communication. With a focus on practical applications, this program helps learners build stronger connections with colleagues, clients, and stakeholders, leading to improved collaboration, reduced conflicts, and increased productivity.

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AboutThisCourse

In today's fast-paced and increasingly complex business environment, empathy is a critical skill for leaders at all levels. This course equips learners with the tools and techniques to understand and respond to the needs and feelings of others, fostering a culture of trust, respect, and engagement. By completing this program, learners will gain a competitive edge in their careers, demonstrating a commitment to personal and professional growth. The skills and knowledge acquired in this course are highly valued by employers across industries, making it an ideal choice for professionals seeking to advance their careers and make a positive impact on their organizations.

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CourseDetails

โ€ข Understanding Empathy: Definition, Importance, and Benefits
โ€ข Developing Empathy: Exercises and Techniques
โ€ข Emotional Intelligence: A Key Component of Empathy
โ€ข Active Listening: The Foundation of Empathy
โ€ข Non-Verbal Communication: Interpreting and Responding to Body Language
โ€ข Empathetic Leadership: Building Connections and Inspiring Teams
โ€ข Conflict Resolution: Using Empathy to Mediate Disputes
โ€ข Empathy in Customer Service: Enhancing Customer Experience
โ€ข Cross-Cultural Empathy: Understanding Diversity and Inclusion
โ€ข Measuring Empathy: Assessing Progress and Impact

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  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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EXECUTIVE DEVELOPMENT PROGRAMME IN EMPATHY STRATEGIES: BUILDING CONNECTIONS
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London College of Foreign Trade (LCFT)
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05 May 2025
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