Executive Development Programme in Conflict Resolution: Conflict Resolution Skills

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The Executive Development Programme in Conflict Resolution: Conflict Resolution Skills certificate course is a crucial training program designed to equip learners with the necessary skills to manage and resolve conflicts effectively in the workplace. This course is increasingly important in today's diverse and fast-paced business environment, where conflicts can arise from miscommunication, cultural differences, or competing interests.

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AboutThisCourse

By taking this course, learners will gain a comprehensive understanding of conflict resolution theories and practices, enabling them to manage conflicts with confidence and professionalism. The course covers essential topics such as negotiation, mediation, communication skills, and emotional intelligence. Upon completion, learners will be equipped with the skills necessary to create a more harmonious and productive work environment, reduce workplace tensions, and improve team collaboration. As a result, this course can significantly enhance learners' career advancement opportunities and make them valuable assets in any industry.

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CourseDetails

• Understanding Conflict: Types, Causes, and Dynamics
• Effective Communication and Active Listening Skills
• Negotiation and Mediation Techniques in Conflict Resolution
• Conflict Resolution Strategies and Approaches
• Building and Maintaining Positive Relationships in the Workplace
• Managing Emotions and Conflict Resolution
• Cross-Cultural Conflict Resolution: Strategies and Best Practices
• Developing a Conflict Resolution Action Plan
• Conflict Resolution Case Studies and Role-Playing Exercises
• Best Practices for Conflict Resolution in Remote and Hybrid Work Environments

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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EXECUTIVE DEVELOPMENT PROGRAMME IN CONFLICT RESOLUTION: CONFLICT RESOLUTION SKILLS
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London College of Foreign Trade (LCFT)
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05 May 2025
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