Global Certificate in Card Business Operations

Name: Global Certificate in Card Business Operations
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The Global Certificate in Card Business Operations is a comprehensive course that provides learners with essential skills for success in the dynamic and evolving payments industry. This certificate program focuses on the critical operations and functions of card business, including product development, customer service, risk management, and compliance.

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AboutThisCourse

With the rapid growth of digital payments and e-commerce, the demand for skilled professionals in the card business operations field is higher than ever. This course equips learners with the knowledge and expertise needed to meet this demand and advance their careers in the industry. By completing this certificate program, learners will gain a deep understanding of the end-to-end card payment process, from authorization and settlement to fraud prevention and regulatory compliance. They will also develop essential skills in project management, stakeholder communication, and strategic thinking, making them valuable assets to any organization in the payments ecosystem. Overall, the Global Certificate in Card Business Operations is a must-take course for anyone looking to build a successful career in the payments industry and stay ahead of the curve in this fast-paced and exciting field.

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CourseDetails

• Introduction to Card Business Operations: Overview of the card industry, payment ecosystem, and key players
• Card Products and Technology: Types of cards (credit, debit, prepaid), card technologies (magnetic stripe, EMV, contactless), and card personalization
• Card Issuance and Activation: Card production, fulfillment, and activation processes, including security features and fraud prevention
• Card Acquiring and Processing: Merchant acquiring, transaction processing, and interchange fees, as well as authorization and settlement procedures
• Risk Management in Card Operations: Fraud detection and prevention, dispute resolution, and chargeback management
• Customer Service and Support: Customer support channels, dispute resolution processes, and chargeback management
• Regulations and Compliance: Overview of relevant regulations, such as PCI DSS, and compliance requirements for card operations
• Card Business Operations Analytics: Data analysis and reporting for card operations, including key performance indicators and metrics
• Emerging Trends in Card Business Operations: Digital wallets, mobile payments, and other emerging trends in the card industry

CareerPath

The Global Certificate in Card Business Operations prepares professionals for various roles in the card industry. This 3D pie chart highlights the demand for these roles in the UK, offering a visual perspective on the job market trends. Card Product Specialist: 25% A Card Product Specialist oversees the development and management of card products. They play a crucial role in ensuring product success by identifying customer needs, managing the product roadmap, and collaborating with cross-functional teams. Risk and Compliance Manager: 20% Risk and Compliance Managers manage and mitigate risks associated with card operations. They ensure regulatory compliance and develop risk management strategies, making them vital to maintaining a secure and sustainable business environment. Payment Operations Analyst: 18% Payment Operations Analysts manage and optimize payment processing systems. They identify trends, address issues, and implement improvements to ensure efficient and accurate payment processing. Fraud Prevention Analyst: 15% Fraud Prevention Analysts monitor and analyze transactional data to detect potential fraud cases. They implement fraud prevention strategies, protecting both the company and its customers from financial losses. Customer Service Manager: 12% Customer Service Managers oversee customer support teams, ensuring excellent customer experiences. They manage customer inquiries, complaints, and feedback, maintaining high levels of customer satisfaction. Business Development Manager: 10% Business Development Managers drive sales and partnership growth for card businesses. They identify new business opportunities, build relationships with potential partners, and negotiate deals, contributing significantly to business expansion.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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GLOBAL CERTIFICATE IN CARD BUSINESS OPERATIONS

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London College of Foreign Trade (LCFT)

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05 May 2025

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