Certificate in Strategic Quality Best Practices
-- ViewingNowThe Certificate in Strategic Quality Best Practices is a comprehensive course designed to enhance your understanding of quality principles and practices in various industries. This program emphasizes the importance of implementing strategic quality management initiatives that drive organizational success.
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โข Strategic Quality Management: An overview of the principles and practices of strategic quality management, including the Baldrige Criteria for Performance Excellence.
โข Quality Planning and Assurance: Techniques for effective quality planning, including quality function deployment, and methods for quality assurance, such as statistical process control.
โข Continuous Improvement: An exploration of continuous improvement philosophies, such as Six Sigma and Lean, and their application in various industries.
โข Quality Tools and Techniques: A deep dive into the most commonly used quality tools, such as cause-and-effect diagrams, Pareto charts, and control charts, and their practical application.
โข Metrics and Measurement: The development and implementation of metrics to monitor and improve quality, including the use of dashboards and balanced scorecards.
โข Change Management: Methods for managing change in quality systems, including communication strategies, resistance management, and the use of project management tools.
โข Quality Audits: Techniques for conducting internal and external quality audits, including the use of audit checklists and the development of corrective action plans.
โข Risk Management: The identification, assessment, and management of risks in quality systems, including the use of failure mode and effects analysis and the development of contingency plans.
โข Supplier Quality Management: Strategies for managing the quality of suppliers, including supplier selection, evaluation, and monitoring.
โข Quality and Customer Satisfaction: The relationship between quality and customer satisfaction, including methods for gathering customer feedback, analyzing customer data, and developing customer-focused quality strategies.
Note: The above list of units is not exhaustive and may vary depending on the specific needs and goals of the training program. It is important to consult with subject matter experts and industry professionals to ensure the content is relevant and up-to-date.
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- ThreeFourHoursPerWeek
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