Professional Certificate in HR Effective Communication: Communication Skills
-- ViewingNowThe Professional Certificate in HR Effective Communication: Communication Skills course is a must for HR professionals seeking to excel in their careers. This certificate course emphasizes the importance of clear, concise, and compelling communication in the HR field.
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โข Understanding Communication in HR: definitions, models, and barriers
โข Effective Listening Skills: active listening, body language, and empathy
โข Verbal Communication: clear and concise language, tone, and pace
โข Written Communication: grammar, style, and tone in emails, reports, and policies
โข Non-Verbal Communication: facial expressions, gestures, and appearance
โข Cross-Cultural Communication: cultural awareness, sensitivity, and bias
โข Conflict Resolution: assertiveness, negotiation, and mediation
โข Presentation Skills: public speaking, storytelling, and visual aids
โข Feedback Techniques: constructive, positive, and developmental feedback
โข Influencing Skills: persuasion, motivation, and inspiration
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
- OpenEnrollmentStartAnytime
- TwoThreeHoursPerWeek
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