Certificate in Workplace Communication: High-Performance Teams
-- ViewingNowThe Certificate in Workplace Communication: High-Performance Teams course is a vital program designed to enhance your professional communication skills, emphasizing the creation of high-performing teams. In today's collaborative work environment, effective communication is a highly sought-after skill, with <a href="https://www.
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• Understanding Workplace Communication: This unit will cover the basics of effective workplace communication, including the importance of clear and concise messaging, active listening, and non-verbal cues. • Building High-Performance Teams: This unit will focus on the key characteristics of high-performance teams, including trust, collaboration, and effective leadership. • Communication Strategies for High-Performance Teams: In this unit, learners will explore communication strategies that are particularly effective in high-performance teams, such as regular feedback, open and honest communication, and conflict resolution. • Communication Technologies for High-Performance Teams: This unit will cover the various communication technologies that can support high-performance teams, including instant messaging, video conferencing, and project management software. • Cross-Cultural Communication in the Workplace: This unit will address the challenges of communicating across different cultures and languages, and will provide strategies for effective cross-cultural communication. • Communication Ethics in the Workplace: This unit will cover the ethical considerations of workplace communication, including confidentiality, transparency, and accountability. • Crisis Communication: In this unit, learners will explore best practices for communicating during a crisis, including developing a crisis communication plan, managing stakeholder expectations, and communicating with empathy and sensitivity. • Presentation Skills for High-Performance Teams: This unit will focus on the importance of effective presentations in high-performance teams, including preparing and delivering presentations, using visual aids, and handling questions and feedback.
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
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- ThreeFourHoursPerWeek
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