Global Certificate in IT Service Management: Results-Oriented Solutions
-- ViewingNowThe Global Certificate in IT Service Management: Results-Oriented Solutions is a comprehensive course designed to empower IT professionals with the latest service management best practices. This certification focuses on delivering result-oriented solutions, aligning IT services with business needs, and improving overall service quality.
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AboutThisCourse
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โข IT Service Management Fundamentals
โข Service Support and Service Delivery Processes
โข ITIL Framework and Lifecycle Stages
โข Incident, Problem, and Change Management
โข Service Level Management and Capacity Management
โข Continual Service Improvement and IT Governance
โข IT Service Management Tools and Technologies
โข Real-world IT Service Management Case Studies
โข Results-Oriented Solutions for IT Service Management
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EntryRequirements
- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
- ComplementaryFormalQualifications
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
- OpenEnrollmentStartAnytime
- TwoThreeHoursPerWeek
- RegularCertificateDelivery
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