Executive Development Programme in Supervisory Communication: Clear Guidance

• Understanding Supervisory Communication: The cornerstone of any successful executive development programme in supervisory communication is a solid understanding of what supervisory communication is and why it's essential. In this unit, participants will learn about the definition of supervisory communication, its significance, and the various forms it takes. • Effective Listening Skills: Listening is a critical component of supervisory communication. In this unit, participants will learn how to develop active listening skills, including techniques like paraphrasing, summarizing, and asking open-ended questions. They will also learn how to avoid common listening barriers and how to use non-verbal cues effectively. • Giving and Receiving Feedback: Providing and receiving feedback is an essential aspect of supervisory communication. In this unit, participants will learn how to give constructive feedback that is specific, objective, and actionable. They will also learn how to receive feedback gracefully and use it to improve their performance. • Communication Styles and Conflict Resolution: Understanding different communication styles and how to identify them is crucial in resolving conflicts effectively. In this unit, participants will learn how to identify the various communication styles and how to adapt their communication style to suit different situations. They will also learn how to manage conflicts effectively by using conflict resolution strategies. • Writing Clear and Concise Emails: Writing clear and concise emails is an essential skill in supervisory communication. In this unit, participants will learn how to write effective emails that are concise, organized, and free from errors. They will also learn how to format emails for readability and how to avoid common email mistakes. • Presentation Skills: Effective presentation skills are crucial in supervisory communication. In this unit, participants will learn how to prepare and deliver engaging presentations that capture the audience's attention. They will also learn how to use visual aids effectively and how to handle questions and interruptions professionally. • Cultural Awareness and Sensitivity: Cultural awareness and sensitivity are critical in supervisory communication, especially in today's diverse workplaces. In this unit, participants will learn how to communicate effectively with people from different cultures and backgrounds. They will also learn how to avoid cultural misunderstandings and how to adapt their communication style to suit different