Global Certificate in Kinesthetic Customer Service Excellence Strategies

Name: Global Certificate in Kinesthetic Customer Service Excellence Strategies
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The Global Certificate in Kinesthetic Customer Service Excellence Strategies is a comprehensive course designed to enhance the learner's ability to provide exceptional customer service. This certification focuses on kinesthetic learning, a hands-on approach that encourages active participation, ensuring a deep understanding of the material.

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AboutThisCourse

In today's competitive business environment, the demand for skilled customer service professionals is at an all-time high. This course equips learners with essential skills to meet and exceed industry standards, providing a significant advantage in career advancement. Through this course, learners will develop problem-solving skills, effective communication techniques, and conflict resolution strategies. They will also gain a deep understanding of customer needs and expectations, enabling them to deliver personalized and memorable customer experiences. By the end of this course, learners will be well-prepared to excel in any customer service role and make a positive impact on their organization's success.

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CourseDetails

• Kinesthetic Customer Service Fundamentals: Understanding the kinesthetic learning style and its application in customer service
• Body Language and Non-Verbal Communication: The role of body language in delivering excellent kinesthetic customer service
• Active Listening and Empathy: Developing active listening skills and empathy to better understand and respond to customers' needs
• Physical Environment and Ergonomics: Designing a physical environment that supports kinesthetic customer service
• Touch and Haptic Communication: Understanding the role of touch in kinesthetic customer service
• Creating Kinesthetic Customer Experiences: Designing and delivering kinesthetic customer experiences that leave a lasting impression
• Kinesthetic Training and Development: Developing kinesthetic training programs for customer service teams
• Measuring Kinesthetic Customer Service Success: Establishing metrics and assessing the effectiveness of kinesthetic customer service strategies

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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GLOBAL CERTIFICATE IN KINESTHETIC CUSTOMER SERVICE EXCELLENCE STRATEGIES

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London College of Foreign Trade (LCFT)

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05 May 2025

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