Global Certificate in Sales Psychology for Customer Engagement

Name: Global Certificate in Sales Psychology for Customer Engagement
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The Global Certificate in Sales Psychology for Customer Engagement is a comprehensive course designed to empower sales professionals with the psychological insights needed to excel in today's customer-centric marketplace. This course emphasizes the importance of emotional intelligence, empathy, and active listening in building strong customer relationships and driving sales growth.

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AboutThisCourse

With a focus on real-world application, this program covers key topics such as persuasion techniques, behavioral economics, and advanced communication skills to help learners effectively engage with customers and close more deals. As businesses increasingly prioritize customer experience, there is growing demand for sales professionals who can combine technical expertise with interpersonal skills to deliver exceptional results. By completing this course, learners will develop a deep understanding of the psychological principles that drive customer behavior and gain the essential skills needed for career advancement in sales. By leveraging these insights, graduates will be well-positioned to excel in a variety of sales roles and make a positive impact on their organization's bottom line.

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CourseDetails

• Understanding Sales Psychology • Primary keyword: Sales Psychology
• Human Motivation in Sales • Secondary keyword: Human Motivation
• Building Rapport & Trust • Secondary keyword: Customer Trust
• The Art of Persuasion in Sales • Primary keyword: Persuasion
• Active Listening & Effective Communication • Secondary keyword: Active Listening
• Handling Objections & Overcoming Barriers • Primary keyword: Handling Objections
• Closing Techniques • Primary keyword: Closing Techniques
• Follow-up Strategies for Long-term Engagement • Primary keyword: Follow-up Strategies
• Measuring Sales Success • Primary keyword: Sales Metrics

CareerPath

This section presents a 3D Pie chart highlighting the distribution of roles related to the Global Certificate in Sales Psychology for Customer Engagement. The data reflects job market trends, demonstrating the demand for various positions in the UK. The chart illustrates the percentage of Sales Psychologists (35%), Customer Engagement Specialists (30%), Sales Consultants (20%), and Sales Trainers (15%). The roles have been carefully selected to align with industry relevance and equip professionals with the necessary skills to thrive in the evolving landscape of sales and customer engagement. The 3D effect adds depth and visual interest, making it easier to distinguish between each segment. The chart's responsive design ensures that it adapts to various screen sizes, providing a seamless user experience on different devices. The transparent background and the absence of added background color help maintain the focus on the data, enhancing the visual appeal and readability of the chart.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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GLOBAL CERTIFICATE IN SALES PSYCHOLOGY FOR CUSTOMER ENGAGEMENT

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London College of Foreign Trade (LCFT)

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05 May 2025

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