Professional Certificate in Customer-Centric Hairdressing

Name: Professional Certificate in Customer-Centric Hairdressing
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The Professional Certificate in Customer-Centric Hairdressing is a comprehensive course designed to empower hairdressing professionals with the skills necessary to thrive in the industry. This course emphasizes the importance of understanding and catering to customer needs, leading to enhanced customer satisfaction and loyalty.

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AboutThisCourse

With the hairdressing industry's growing demand for skilled professionals who can provide personalized, high-quality services, this course is more relevant than ever. Learners will gain essential skills in consultative selling, communication, and customer service, setting them apart in a competitive job market. Upon completion, learners will be equipped with the tools and techniques necessary to build strong, lasting relationships with clients. This certificate course not only improves technical abilities but also develops interpersonal skills, making it an ideal choice for those looking to advance their hairdressing careers.

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CourseDetails

• Fundamentals of Customer Service in Hairdressing
• Understanding Client Needs and Preferences
• Mastering Hairdressing Techniques for Personalized Styling
• Effective Communication and Consultation Skills
• Building Long-Term Client Relationships
• Handling Customer Complaints and Providing Solutions
• Professionalism and Ethics in Customer-Centric Hairdressing
• Trend Analysis and Personalized Recommendations
• Utilizing Salon Software for Client Management

CareerPath

The hairdressing industry requires a diverse set of skills, from cutting and styling to consultation and business management. Our Professional Certificate in Customer-Centric Hairdressing focuses on these essential areas, providing students with a comprehensive education to succeed in the evolving UK job market. This 3D pie chart highlights the key skill areas covered in the programme and their respective emphasis. The cutting & styling segment represents the largest portion, at 45%, reflecting the importance of mastering these fundamental techniques. Colouring follows closely with 30%, as the demand for creative and innovative hair colouring services continually increases. Effective consultation is vital for understanding clients' needs and expectations. Our programme dedicates 10% of its content to this crucial aspect, ensuring students are well-equipped to build strong and lasting relationships with their clients. Lastly, we incorporate 15% of retail and business skills into the curriculum, empowering students to manage their careers and contribute to the growth of their salons. This interactive and visually appealing chart demonstrates our commitment to a well-rounded hairdressing education, preparing students for success in various roles and responsibilities in the industry. The transparency of the chart background and the 3D effect create an immersive experience, engaging users and emphasising the importance of each skill area.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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PROFESSIONAL CERTIFICATE IN CUSTOMER-CENTRIC HAIRDRESSING

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London College of Foreign Trade (LCFT)

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05 May 2025

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