Advanced Certificate in Customer Service Excellence for Hairdressers

Name: Advanced Certificate in Customer Service Excellence for Hairdressers
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The Advanced Certificate in Customer Service Excellence for Hairdressers is a crucial course designed to enhance the skills of hairdressing professionals. This certificate program focuses on the importance of delivering exceptional customer service, a key factor in achieving success in the hairdressing industry.

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AboutThisCourse

With increasing industry demand for skilled and customer-focused hairdressers, this course equips learners with essential skills to meet and exceed customer expectations. It covers various topics such as effective communication, handling customer complaints, and promoting a positive salon image. By completing this course, learners will be able to provide a superior customer experience, leading to increased clientele, improved reputation, and enhanced career growth opportunities. Invest in your career today with the Advanced Certificate in Customer Service Excellence for Hairdressers and stand out in the competitive hairdressing industry.

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CourseDetails

• Advanced Communication Skills
• Professional Hairdressing Techniques
• Client Consultation and Relationship Building
• Time Management and Salon Operations
• Handling Customer Complaints and Difficult Situations
• Sales and Marketing Strategies for Hairdressers
• Haircare Product Knowledge and Recommendations
• Maintaining a Positive Salon Environment
• Legal and Ethical Considerations in Customer Service

CareerPath

The Advanced Certificate in Customer Service Excellence for Hairdressers is designed to empower hairdressing professionals with the skills to stand out in the competitive UK job market. This certificate focuses on enhancing customer service skills, a critical aspect of the hairdressing industry. In the UK, the hairdressing industry is booming, with approximately 42,000 hairdressing job opportunities available from 2019 to 2024. Hairdressers earn an average of £18,000 to £25,000 per year, with experienced stylists and those working in high-end salons earning up to £40,000. Apart from competitive salaries, hairdressers with excellent customer service skills are in high demand. Soft skills such as active listening, clear communication, and empathy are essential in creating a positive customer experience, leading to higher customer retention and increased revenue for salons. By earning an Advanced Certificate in Customer Service Excellence for Hairdressers, professionals can: 1. Stay updated on hairdressing job market trends 2. Understand salary ranges in the hairdressing industry 3. Identify the demand for specific skills in the hairdressing job market 4. Learn how to provide exceptional customer service in hairdressing This certificate will equip hairdressing professionals with the necessary tools to succeed in the ever-evolving hairdressing industry and meet the needs of discerning clients.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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ADVANCED CERTIFICATE IN CUSTOMER SERVICE EXCELLENCE FOR HAIRDRESSERS

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London College of Foreign Trade (LCFT)

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05 May 2025

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