Certificate in Admin Support Techniques
-- ViewingNowThe Certificate in Admin Support Techniques is a comprehensive course designed to equip learners with essential skills for career advancement in administrative support roles. This program focuses on enhancing productivity, organization, and communication abilities – all critical to success in administrative functions.
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⢠Introduction to Admin Support Techniques: Understanding the role and responsibilities of an admin support technician, including communication, organization, and time management skills. ⢠Business Software Applications: Learning to use common business software applications such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace (Docs, Sheets, Slides, Gmail). ⢠Data Entry and Management: Practicing accurate data entry and management techniques, including data validation and cleaning, to ensure data integrity. ⢠Document Preparation and Formatting: Developing skills in document preparation and formatting, including creating professional-looking reports, presentations, and other business documents. ⢠Calendar and Email Management: Learning best practices for calendar and email management, including scheduling appointments, responding to emails, and organizing contacts. ⢠Meeting and Event Planning: Understanding the process of meeting and event planning, including setting objectives, creating agendas, and arranging logistics. ⢠Customer Service and Relationship Management: Developing customer service and relationship management skills, including communication, problem-solving, and conflict resolution techniques. ⢠Project Management Fundamentals: Learning the basics of project management, including planning, executing, and monitoring projects. ⢠Workplace Professionalism and Ethics: Understanding the importance of workplace professionalism and ethics, including confidentiality, diversity, and equity.
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