Certificate in Social Listening: Consumer Feedback
-- ViewingNowThe Certificate in Social Listening: Consumer Feedback course equips learners with essential skills to analyze and respond to online consumer conversations. This program is crucial in the current digital age where social media dominates how brands engage with their audiences.
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⢠Understanding Social Listening
⢠Importance of Consumer Feedback in Business
⢠Setting Up a Social Listening Strategy
⢠Tools and Technologies for Social Listening
⢠Analyzing Consumer Feedback Data
⢠Social Listening for Brand Reputation Management
⢠Social Listening for Competitor Analysis
⢠Incorporating Consumer Feedback into Business Decisions
⢠Best Practices in Social Listening
⢠Case Studies in Successful Social Listening
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