Professional Certificate in Healthcare Office Administration Skills
-- ViewingNowThe Professional Certificate in Healthcare Office Administration Skills course is a vital program designed to meet the growing demand for skilled healthcare office administrators. This course emphasizes the importance of efficient and compliant healthcare office administration, covering topics such as medical terminology, medical billing and coding, electronic health records management, and patient privacy regulations.
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⢠Medical Terminology: Understanding medical terminology is crucial for effective communication in a healthcare office administration setting. This unit covers common medical terms, abbreviations, and symbols used in healthcare environments. ⢠Healthcare Systems and Policies: This unit explores different healthcare systems and policies, including public and private healthcare, insurance, and government regulations. ⢠Medical Billing and Coding: Students learn the basics of medical billing and coding, including ICD and CPT codes, to ensure accurate and timely reimbursement. ⢠Healthcare Data Management: This unit covers best practices for managing healthcare data, including patient records, electronic health records (EHRs), and data security. ⢠Healthcare Office Procedures: This unit covers administrative procedures specific to healthcare offices, including scheduling appointments, managing patient flow, and handling confidential information. ⢠Healthcare Customer Service: Providing excellent customer service is essential in healthcare office administration. This unit covers communication skills, patient relations, and conflict resolution. ⢠Medical Transcription and Documentation: This unit covers medical transcription, including transcribing medical reports, and documentation best practices. ⢠Healthcare Compliance and Ethics: Students learn about healthcare compliance and ethics, including HIPAA regulations, patient privacy, and confidentiality. ⢠Healthcare Office Financial Management: This unit covers financial management skills specific to healthcare offices, including budgeting, financial reporting, and managing accounts receivable and payable.
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