Masterclass Certificate in Support Team Service Transition
-- ViewingNowThe Masterclass Certificate in Support Team Service Transition is a comprehensive course designed to empower learners with essential skills for career advancement in the IT service industry. This course focuses on the critical phase of Service Transition, bridging the gap between the development and operation stages of IT services.
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⢠Service Transition Fundamentals
⢠Service Asset and Configuration Management
⢠Change Management and Control
⢠Release and Deployment Management
⢠Knowledge Management for Support Teams
⢠Service Transition Planning and Coordination
⢠Service Transition Testing and Validation
⢠Service Transition Metrics and Reporting
⢠Continual Improvement in Support Team Service Transition
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