Executive Development Programme in Online Support Assistance
-- ViewingNowThe Executive Development Programme in Online Support Assistance is a certificate course designed to empower professionals with the skills to excel in the rapidly growing field of online support. This program emphasizes the importance of providing exceptional customer service in the digital age, where online support has become a critical aspect of business success.
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⢠Online Support Assistance Fundamentals
⢠Customer Service Skills for Online Support
⢠Communication and Interpersonal Skills for Online Support
⢠Using Assistive Technology in Online Support
⢠Problem-Solving and Troubleshooting Techniques for Online Support
⢠Time Management and Multitasking in Online Support
⢠Cybersecurity Best Practices for Online Support
⢠Data Privacy and Compliance in Online Support
⢠Using CRM Software for Online Support
⢠**Evaluating** and Improving Online Support Performance
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